• Company: Thebe Investment
• Location: Lusaka, Lusaka Province, Zambia
• State: Lusaka
• Job type: Full-Time
• Job category: Sales/Marketing Jobs in Zambia

1. Telemarketing Specialist

Contact businesses and individuals by telephone in order to promote and sell our product, receive reservations, gather information or verify details

Duties & Responsibilities:

• Contact businesses and private individuals by telephone to promote our product
• Solicit for our product over the telephone
• Explain the product or service to potential customers
• Deliver scripted sales pitch to the customer
• Adjust scripted sales pitch to meet needs of specific individuals
• Provide pricing details
• Handle customer questions
• Record customer details including reaction to the product
• Record customer details and details of the transaction
• Confirm orders placed with field sales representatives
• Schedule appointments for sales staff to meet prospective customers
• Conduct customer and marketing surveys
• Answer telephone calls from potential customers who are responding to advertisements
• Contact customers to follow up on initial interaction

Education and Experience:

• Certificate or Diploma in Marketing
• Experience working in a Call Centre
• Knowledge of sales and marketing principles and strategies
• Relevant work experience in sales, marketing, promotions or telemarketing
• Product knowledge
• Proficiency in relevant computer applications

Key Competencies:

• Communication skills
• Information gathering and management
• Persuasiveness
• Adaptability
• Initiative
• Tenacity
• Resilience
• Negotiation skills
• Stress tolerance
• High energy levels
• Self-motivation

How to Apply

Submit your CV to [email protected]