United Bank for Africa Zambia Ltd Currently Accepting CV’s – May 2017
Job Title: Head E-Banking Support
Job Objectives
- To ensure continuous uninterrupted operation of Electronic Channels and Infrastructure within agreed service levels.
Duties & Responsibilities
- Manage the deployment, monitoring, maintenance, development, upgrade, and support of Applications, including, Card production systems and other Applications systems, and associated hardware.
- Oversee implementation of projects relating to E-business, provide strategic support when required.
- Ensure availability of Front End Processor (FEP), Internet banking applications, and all hosted application/services.
- Maintain system up-time on the bank’s E-channels by providing first rate support and expedite resolutions of complaints/requests.
- Liaise with service providers on resolution of technical issues.
- Undertake and drive all product enhancement from E-banking department that rides on FEP
- Interface with vendors offering third party E-banking products and services.
Education Requirements
- G12 – 5 O Levels graded credit or better including mathematics and English
- Degree in IT related field (Grade Credit, 2:2 or better)
- Professional certification A+, CCNA, etc
Experience
- 4 Years banking experience or in a related industry
- Hands om experience on all the electronic channel applications, interfaces, protocols, hardware, and adjoining infrastructure support
- Knowledge of the bank’s Core Banking Applications / OS’s – Finacle 10, Windows
- Solutions architecture
- Service level management
- Ability to work under pressure
Candidates who meet the above requirements may send application letters and CV only, to [email protected] by Friday 12th May 2017.