United Bank for Africa (Z) Ltd Latest Job Vacancy: Relationship Manager


  • Company: United Bank for Africa (Z) Ltd
  • Location: Zambia
  • State: Lusaka
  • Job type: Full-Time
  • Job Category: Administrative/Secretarial Jobs in Zambia
  • To build and maintain relationships with new and existing customers with the aim of selling the Bank’s products to corporate institutions

Key Duties & Responsibilities;

  • Identifying and developing conglomerates banking relationships
  • Ensuring proper documentation throughput the credit application and availment process.
  • Sourcing for and monitoring of customer’s tenured investment/facilities.
  • Respond promptly and satisfactorily to customer’s daily request and complaints.
  • Prepare weekly and monthly statistics/performance reports for management use.
  • Monitoring of the customer’s main account regularly
  • Reconciling all transactions on customer’s accounts where and when necessary.
  • Assist with the processing of customer’s letters of credit and invisible transactions.
  • Initiate and carry out recovery action on non-performing credits facilities
  • Maintain a comprehensive database of the customers operational records including the existing and prospective customer data

Required Key Knowledge and Competencies;

  • Must exhibit drive, aggression and passion for business development and acquisition
  • Must be technology savvy
  • Ability to evaluate needs of customers, and determine what products or service would best serve those needs
  • Interpersonal and communications skills.
  • Selling and marketing skills
  • Must be self-solution driven, proactive and have acceptable
  • knowledge of the business environment
  • knowledge of Internal Processes and policies of the bank
  • Good understanding of the financial services sector
  • Strong Interpersonal skills
  • Strategic Thinking
  • Relationship Management
  • Negotiation & Analytical skills
  • Product Development
  • Leadership skills

Minimum Education Qualifications

  • Minimum of a first degree in a business related field from a recognized University with at least a Credit or better.
  • Grade Twelve Certificate with at least Five (05) Credits of better, including Mathematics and English.

Previous Work Experience Requirements

  • Minimum of 2 years related relevant work experience in a bank.

How to Apply

Only candidates who meet the above role specifications, experience and competencies should apply by sending email application letter and detailed CV:[email protected]

The closing date for receiving applications is 22nd  March 2019.