Jobs in Zambia and Zimbabwe

United Bank for Africa Zambia Ltd Job Recruitment

by ·


UBA Zambia Bank Limited is a subsidiary of United Bank for Africa Plc, one of Africa’s leading financial institutions offering universal banking to more than 7 million customers across 750 branches in 19 African countries. With presence in New York, London and Paris and assets in excess of $19bn, UBA is your partner for banking services for Africans and African related businesses globally.  UBA Zambia is recruiting to fill the following position:

Job Title: Branch Manager

Objective
To establish and maintain positive customer relationships, plan and deliver an effective marketing strategy and monitor the progress of new and existing products; as well as provide operational management support on a day-to-day basis.

Responsibilities

  • Own responsibility  for the Business Office – Market Facing & Customer Service functions
  • Entrench growth by market dominance and market share multiplication
  • Ensure effective Customer Service Delivery
  • Ensure that the overall budget of the Business Office is met and surpassed
  • Ensure that the Bank’s/ Regulatory Authorities’ policies and guidelines are complied with at all times
  • Responsible for brand and ambience management
  • Keep up to date with business environment information with the objective of identifying business opportunities and maximizing them
  • Ensure optimal utilization of resources (material, human) made available in business operations
  • Network with all potential clients in all relevant categories of own locality
  • Perform other tasks as assigned by Head, Retail Banking

Qualifications

  • Five credits or better at Grade 12 including Mathematics & English
  • First degree in business field (graduating with Credit/ Lower Second or better) including an acceptable professional qualification in Banking or Accountancy
  • Eight (8) years cognate experience, of which 6 must have been in the banking industry and at least 3 years retail banking experience in marketing

How to apply
Candidates meeting the above requirements may send CVs only to [email protected] by 31st August 2015.