VisionFund Job Vacancy in Zambia: Customer Relations Officer


  • Company: VisionFund
  • Location: Lusaka, Lusaka Province, Zambia
  • State:
  • Job type: Full-Time
  • Job Category: Customer Service Jobs in Zambia

VisionFund Zambia Limited is part of a network of microfinance institutions within the VisionFund International network. We empower low-income entrepreneurs with access to integrated financial services that unlock their potential. We are part of World Vision, the largest global Christian humanitarian organization. In order to support our growth aspirations, we seek to recruit a qualified candidate who is self-motivated and results-oriented to fill the following positions:

CUSTOMER RELATIONS OFFICER

PURPOSE

  • The Customer Relationship Officer is responsible for the mobilization of clients and facilitation of the formation of self-selecting solidarity groups, community banks and individuals.
  • Retention of credit in the institution, training of group members before and after loan disbursements, maintenance of active and quality portfolio, effective and efficient management of financial and other resources.
  • Giving input and feedback on programme development and design: and preparation of bi-weekly.

REQUIREMENTS:

  • Certificate or Diploma in Business or Agribusiness related course.
  • Able to stand above denominational diversities.
  • Two or Three years’ Experience in Financial Institution

 

•        Attends and participates in the leadership of daily devotions

 

How to Apply

Interested applicants should send a cover letter accompanied by a CV to the address below clearly indicating the POSITION being applied for to the attention of:

The People & Culture Manager

VisionFund Zambia Limited

Plot 11723, Kabelenga Road (Opposite Levy Junction)

P.O. Box 33911

Lusaka,

Zambia

OR email: [email protected]

Closing date: Friday 08Th December, 2017.