Zonal Business Manager Job: Airtel Zambia [2 Positions]


DEPARTMENT: Sales and Distribution

VACANCY: Zonal Business Manager X 2 (Southern & Lusaka Regions)

LEVEL: Senior Manager

LOCATION: Lusaka, HQ

JOB PURPOSE:

To plan, monitor and ensure achievement of customer and revenue market share objectives set for zonal operations by supervising/ influencing multiple teams to deliver operational excellence in customer service, channel management, and market expansion.

REPORTING TO THE SALES AND DISTRIBUTION DIRECTOR, THE MAIN DUTIES ARE:

  • Increase Revenue earning customer net additions – Prepaid
  • Increase Revenue earning customer net additions – Postpaid
  • Achieve Net Revenue of the zone
  • Deliver on Channel Satisfaction Score
  • Expand distribution Width and Depth
  • Achieve Employee Engagement scores in line with the Engagement target for the Zonal Business area

Educational Qualification & Functional/Technical Skills

  • Bachelor’s degree in Management or related Social Sciences
  • Masters in Business Administration would be preferred additional qualification
  • 10+ years of varied experience in Retail Sales & Marketing with at least 2 years at middle management level handling independent businesses.
  • Relevant experience in the Telecom industry is desirable but not MUST

Other requirements

  • Result Orientation
  • Great problem-solving skills
  • Good communication skills.
  • Good interpersonal skills
  • Customer-centric
  • Sound understanding of Sales systems and Process
  • Creative self-starter
  • Entrepreneurial skills
  • Consumer Knowledge

CLOSING DATE

Suitable candidates are requested to apply by sending through their CV’s to [email protected]. The closing date for receiving applications is Friday, 6th December 2019.

To apply for this job email your details to [email protected]