Zonal Business Manager Job: Airtel Zambia [2 Positions]
DEPARTMENT: Sales and Distribution
VACANCY: Zonal Business Manager X 2 (Southern & Lusaka Regions)
LEVEL: Senior Manager
LOCATION: Lusaka, HQ
JOB PURPOSE:
To plan, monitor and ensure achievement of customer and revenue market share objectives set for zonal operations by supervising/ influencing multiple teams to deliver operational excellence in customer service, channel management, and market expansion.
REPORTING TO THE SALES AND DISTRIBUTION DIRECTOR, THE MAIN DUTIES ARE:
- Increase Revenue earning customer net additions – Prepaid
- Increase Revenue earning customer net additions – Postpaid
- Achieve Net Revenue of the zone
- Deliver on Channel Satisfaction Score
- Expand distribution Width and Depth
- Achieve Employee Engagement scores in line with the Engagement target for the Zonal Business area
Educational Qualification & Functional/Technical Skills
- Bachelor’s degree in Management or related Social Sciences
- Masters in Business Administration would be preferred additional qualification
- 10+ years of varied experience in Retail Sales & Marketing with at least 2 years at middle management level handling independent businesses.
- Relevant experience in the Telecom industry is desirable but not MUST
Other requirements
- Result Orientation
- Great problem-solving skills
- Good communication skills.
- Good interpersonal skills
- Customer-centric
- Sound understanding of Sales systems and Process
- Creative self-starter
- Entrepreneurial skills
- Consumer Knowledge
CLOSING DATE
Suitable candidates are requested to apply by sending through their CV’s to [email protected]. The closing date for receiving applications is Friday, 6th December 2019.
To apply for this job email your details to [email protected]