Category: Customer care Jobs

Senior Customer Service Agent Job: Zambia Airways

JOB DESCRIPTION I. POSITION INFORMATION POSITION TITLE: SENIOR CUSTOMER SERVICE AGENT JOB GRADE: ZA5 REPORTS TO (TITLE): CHIEF CUSTOMER SERVICE AGENT LOCATION: TBA DIVISION/SECTION: SALES & MARKETING DIRECT REPORTS: TBA II. JOB SUMMARY: Under...

Customer Care Representatives Job at Airtel Zambia

DEPARTMENT: Sales and Distribution. VACANCY: Customer Centre Representatives. LOCATION: Kasama and Mansa. JOB PURPOSE: To handle all customer care interactions by providing consistent standards of service to Airtel customers, ensuring customer satisfaction, effective selling and to build...